Trainings and Workshops

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Theme: Gedrag en sociale vaardigheden, Talen, Toerisme en recreatie
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46 results found
Training

IATA Managing the Travel business

With more than 1 billion international trips each year, the travel industry offers travel professionals excellent business opportunities. This course will help you take advantage of these opportunities by improving your skills in supervising and managing people and by building business relationships based on win-win negotiating strategies. Learn how to be competitive by developing new products and market them effectively. You will also gain insight on agency accounting procedures to build business plans that lead to good financial health.
  • Online

Continuous

Training

IATA Foundation Course

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travellers fulfil necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.
  • Online

Continuous

Vorming

IATA Cargo Introductory Course

With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more. This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.
  • Online

Doorlopend

Training

IATA GDS Fares and Ticketing

This interactive e-learning course will teach you how to price journeys for all types of fares using the Global Distribution Systems (GDS). You will have hands-on practice using the interactive GDS simulation tool, which will help you analyze GDS displays relevant to mileage system pricing; read, interpret, and apply mileage and routing fare rules; and issue tickets. The simulation training is supported by an interactive workbook and reference notes on GDS commands, maps and key journey pricing terms and definitions.
  • Online

Continuous

Training

IATA Consultant Course

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.
  • Online

Continuous

Training

IATA Air Transport Fundamentals

This course will provide you with an overview of the air transportation system that illustrates the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services.
  • Online

Continuous

Training

IATA Destination Geography

Today’s travelers are better informed about geography. They expect their travel consultant to have more information and knowledge about travel geography than they do. Continually learning as much as possible about geography to stay current is probably the most important investment for travel professionals. By studying this course you will gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.
  • Online

Continuous

Training

IATA Airline Customer Service

Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Frontline airline customer service professionals, such as ticket reservation staff, check-in and gate agents, and cabin crew, work in one of the most dynamic industries. In this course, we will examine how the Internet, social media and new technologies are changing airline customer service. We will discuss several examples of how airlines are keeping up with these changes to meet customer needs and stay competitive.
  • Online

Continuous

Vorming

Groepen om van te snoepen

Een groep die roddelt en ruzie maakt, moeilijk samenwerkt, weinig vertrouwen heeft en het de leerkracht lastig maakt. Herkenbaar? In deze vorming staan we stil bij de dynamiek in groepen en ontdekken we sterktes en valkuilen van klassen. Het accent ligt op het herstellen van verbinding binnen de groep, met oefeningen die kinderen leren elkaar weer te vertrouwen en te waarderen. Via complimenten en verbinding wordt de groepssfeer weer positief.
  • Mechelen
  • 03/10/2024
  • 09:00 - 12:00

Op datum

Vorming

Het gedrag van kinderen bekeken door een nieuwe bril

Nieuwe wetenschappelijke bevindingen geven ons informatie over hoe mensen gedrag aanleren. We bekijken veel gebruikte strategieën in het onderwijs (vb. straffen en belonen) en evalueren deze in het licht van nieuwe kennis.
  • Vorselaar
  • 08/10/2024
  • 09:30 - 15:30

Op datum

Workshop

Preventief omgaan met probleemgedrag in de klas en op school

Tijdens deze interactieve bijscholing verwerf je inzichten over de oorzaken van moeilijk gedrag bij kinderen en hoe dit zich verhoudt tot 'onaangepast schoolgedrag', verkend via de '6 brillen'. Je leert ook over de vijf preventieve pijlers van G. Patterson, die dienen als handvatten om je klas/school te evalueren en een preventieve aanpak te ontwikkelen die duidelijkheid en warmte biedt in de omgang met deze kinderen. Daarnaast ontdek je hoe je kunt werken aan veiligheid en verbinding met kinderen die moeilijk gedrag vertonen, waarbij veiligheid en verbinding centraal staan in een preventieve aanpak. Deze bijscholing is voor leraren basis-,buitengewoon en secundair (1ste graad) onderwijs.
  • Vorselaar
  • 10/10/2024
  • 09:00 - 15:30

Op datum

Vorming

Van concentratieproblemen tot ADHD

In deze interactieve nascholing ontdek je als leerkracht wat het verschil is tussen concentratieproblemen en ADHD. Bovendien geeft de docent je haalbare en praktische tips mee om hiermee om te gaan.
  • Vorselaar
  • 15/10/2024
  • 09:00 - 15:30

Op datum